Privacy Policy

1. Introduction

Corestream Networks and Robotics Limited ("Corestream", "we", "us", or "our") is committed to protecting the privacy of our clients, visitors, and platform users. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information that is gathered through our website, cloud portals, ERP products (like CoreHealth HIMS), and custom API endpoints. By accessing or using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information to provide high-performance systems and customized solutions to our users. This includes:

• Personal Identification Info: Names, email addresses, phone numbers, and company details provided voluntarily via our Contact, Careers, or Lead Capture forms.
• Visitor Telemetry Data: IP addresses, browser specifications (User Agents), and page views tracked dynamically when you visit our website.
• Location Data: Basic geographical country routing resolved via cloud hosting or CDN proxies (e.g., Cloudflare country headers).
• Application Audit Logs: Security triggers, credential updates, and modifications performed within our secure Admin Dashboard.

3. How We Use Your Information

We process your information based on legitimate business needs and legal guidelines, including:

• Providing and maintaining our customer platforms, hospital management ERPs, and learning portals.
• Improving website performance, optimizing Largest Contentful Paint (LCP), and analyzing navigation habits.
• Detecting and preventing unauthorized access, bot attacks, and dashboard brute-force attempts.
• Communicating updates, newsletters, and security advisories based on your subscription settings.
• Recruiting talents and reviewing graduate internship profiles.

4. Data Compliance and Regulations

As a technology company operating from Abuja and Plateau, Corestream fully aligns with the Nigeria Data Protection Regulation (NDPR) and international privacy frameworks such as the General Data Protection Regulation (GDPR). We process patient information in our CoreHealth modules under stringent HIPAA guidelines to ensure complete clinical and records confidentiality.

5. Data Sharing & Security

Corestream does not sell or trade user personal information to third parties. We employ advanced technical measures to keep data secure:

• SSL/TLS encryption for all data transmissions.
• Hashed password policies using secure cryptographic algorithms.
• Granular database roles and isolated schema routing.
• Automated, immutable audit trails logging all system actions.

6. Your Rights

You have the right to request access to your stored personal data, request corrections to erroneous entries, or request full deletion of your contact records. To exercise these rights, please email us directly at info@corestream.ng.